FAQs
What is LillyBean?
LillyBean makes pastry chef-crafted baking mixes, frostings and seasonal baking kits that are top-9 allergen-free, vegan and gluten-free. LillyBean was founded in 2017 by pastry chef Jill Donaldson. Every product is made in a dedicated allergen-free, SQF-certified facility.
Which allergens are LillyBean products free from?
All LillyBean products are free from the top 9 allergens: milk, eggs, fish, crustacean shellfish, tree nuts, peanuts, wheat, soybeans and sesame. They are made in a dedicated allergen-free facility. A few of our preparation suggestions mention ingredients like nut butter or soy butter. If those don’t work for your household, swap in an alternative that does.
Are LillyBean mixes safe for people with celiac disease?
Every LillyBean mix is gluten-free and made in a dedicated allergen-free facility.
Are LillyBean mixes vegan?
Yes. Every LillyBean mix is vegan. Each pouch includes both vegan and traditional preparation instructions, so you can bake with oil and non-dairy milk, or with butter, eggs and milk if you prefer.
Do LillyBean mixes contain corn?
Many do. Cornstarch appears in the baking powder in our mixes and in the powdered sugar in our frostings. If you avoid corn, check the ingredient list on each product page.
What ingredients do you use?
Our mixes are built on a gluten-free flour blend of rice, sorghum, potato and tapioca flours, with vegan cane sugar and real vanilla beans. Never artificial colors or dyes - our Red Velvet mix gets its color from beetroot. The full ingredient list for each mix is on its product page under “Ingredients” and printed on every pouch.
What are the black specks in your vanilla products?
Those are real ground vanilla beans. We use the real thing, and you can see it.
What do I need to add to LillyBean mixes?
It depends on the mix, and each product page lists it under “How To Make It.” For example, our cake and cupcake mixes need oil and milk of your choice, plus eggs for the traditional version. For the vegan version, you use oil and non-dairy milk. Our buttercream frosting mixes need butter (or vegetable shortening for vegan) and a few tablespoons of milk.
How many cupcakes does one mix make?
Each cake and cupcake mix makes 12 cupcakes, 36 mini cupcakes, or one 8" or 9" round cake. Each buttercream frosting mix frosts 12 cupcakes with some left over. Our Gooey Blondie Mix makes 16 blondies, and our sugar cookie and gingerbread cookie mixes each make about 24 cookies.
What is your most popular mix?
Our Gooey Blondie Mix is a sofi Award winner and one of our best sellers. Bake it as blondies in an 8x8 pan or as a skillet cookie.
Do LillyBean products need refrigeration?
No. Our mixes are shelf-stable and have an 18-month shelf life. Check the best-by date on the pouch.
Are LillyBean baking kits good for kids?
Yes. Our kits and mixes are made for bakers of all ages and skill levels. Because everything is top-9 allergen-free, kids with food allergies can bake and decorate right alongside everyone else.
Are your baking kits available year-round?
Our Gingerbread Tiny House Village and Snowflake Sugar Cookie kits are limited-quantity seasonal items available for the holidays. Our other mixes are available year-round.
Where else can I buy LillyBean?
Besides LillyBean.com, you can find LillyBean mixes on Amazon, select products on Thrive Market, and at independent natural grocers and specialty shops nationwide. Our seasonal baking mixes and kits are sold here on LillyBean.com and at select retailers.
Do you sell to retailers?
Yes. Retailers can order LillyBean wholesale through Faire.
Do you offer foodservice or bulk sizes for restaurants, schools and institutions?
Yes. LillyBean mixes come in foodservice cases of three 5 lb pouches, and each pouch makes 80–120 servings. They’re used by restaurants, universities, hospitality and other operators who need top-9 allergen-free options. Visit LillyBeanPro.com or email hello@lillybean.com.
How long does shipping take, and how much does it cost?
Orders are processed within 1 business day and ship via UPS. They usually arrive 1–3 days after processing. Shipping is $9.99 on orders under $35, $5.99 on orders from $35 to $58.99, and free on orders of $59 or more. Free shipping is based on your order total after any discounts. We currently ship within the continental United States.
What is your return policy?
We want you to love your order. If anything isn’t right, email hello@lillybean.com within 30 days of receiving it, and we’ll make it right with a replacement, refund or return.
Why was LillyBean started?
People with food allergies and dietary restrictions shouldn’t have to settle for baked goods that taste like a compromise. LillyBean mixes are made to be inclusive: good enough for everyone at the table, so nobody has to bake a separate “safe” version.
As always, feel free to contact us anytime with any additional questions!
